Terms and Conditions

Terms and Conditions

Invoice

Our Shipped orders will not include an invoice or pricing information. At the conclusion of the checkout process, you will be provided with a receipt. Please print it for your records. Note that your Credit Card Statement will reflect the name: Sweet Cottons for your purchase.

 

Gift Wrap

We carefully wrap each and every item in white, pink or blue tissue paper. Gift wrapping is available for an additional charge of $8.00

 

Phone Orders

We encourage you to contact us at (407) 268-4422 between 9am - 5pm EST to place an order over the phone. We are happy to accommodate your request; we simply ask that you have your Credit Card information handy.

 

Catalog

All of our products are available for review online. At this time, we do not offer a retail catalog.

 

Returns / Exchanges

We are committed to our customers! We want to ensure that you are 100% happy with every purchase you make with pinkandblue.com. We will be happy to accommodate your returns and exchanges within 7 days of receipt of items. Note that we must receive all returns within 14 days of purchase. We cannot be responsible for any lost packages while in transit. Any Sale items will be considered a final sale and we will be unable to accept any returns or offer exchanges for these items. Please be aware that you must obtain a return authorization number prior to returning/exchanging an item. We simply ask that you send us an email via our contact form to place your request. We will kindly reply to your request with an authorization number and further instructions.